Privacy Policy for EXTRAEDGE MULTISERVICES PVT LTD.

Effective Date: October 11, 2026

At EXTRAEDGE MULTISERVICES PVT LTD., accessible from our website and mobile application(s) published on the Google Play Store (collectively referred to as the "App" or "Site"), one of our main priorities is the privacy of our users and visitors. This Privacy Policy document contains types of information that is collected and recorded by EXTRAEDGE MULTISERVICES PVT LTD. and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for users of our mobile application and visitors to our website with regards to the information that they shared and/or collect in EXTRAEDGE MULTISERVICES PVT LTD. This policy is not applicable to any information collected offline or via channels other than this App or website.

Information We Collect

1. Information You Provide

When you register to the App/Site, use it, complete forms, participate in skills tests or surveys, or use the App/Site as a collaborator, and/or register to our affiliate or influencer or similar program, we ask you to provide certain personal information, including a valid email address, Facebook or Google account login details, and username.

We will also ask you to provide or otherwise collect additional information, such as:

• Your name, profile details, physical address, or billing information.
• Telephone number or other contact details.
• Transactional information and payment information (for example, in certain cases we process your payment method and credit card/UPI/banking details via secure payment gateways).
• Taxpayer information and forms.
• Details about other social networks linked accounts, details about your listed gigs/services, purchases, education, profession, and expertise.
• Information and files uploaded by you to the App/Site, and additional authentication information (such as copies of your government-issued ID, passport, PAN, Aadhaar, or driving license, as permitted by applicable laws to verify your identity).

We also collect information about or contained in your communications with EXTRAEDGE MULTISERVICES PVT LTD. as well as any of your posts on our blogs or forums and your communication with other users of EXTRAEDGE MULTISERVICES PVT LTD.

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

2. Information We Collect Automatically

We collect information while you access, browse, view, or otherwise use the App/Site. In other words, when you access the App/Site we collect personal information on your usage of the App/Site, including transactions and communications with other users through the App/Site, your searches, the pages/screens you visited, as well as other actions on the App/Site.

We also collect, use, and process the information relating to such usage, including:

• Geo-location information.
• IP address, device and connection information (such as Device ID, Android Advertising ID, device model, and operating system version).
• Browser information, app crash logs, diagnostics, and web-log information.
• The URLs of the web pages you’ve viewed or engaged with before or after using the App/Site.

We also collect and process information relating to the use of cookies, mobile SDKs, and similar technologies, as detailed below. We use that information to provide you our services, enhance user experience, personalize your browsing experience as well as monitor the App/Site for preventing fraud and inappropriate content or behaviour.

Additionally, in order to improve your online experience at EXTRAEDGE MULTISERVICES PVT LTD., we have implemented impression reporting. While you view our ads, we gather user Global Unique Identifier, HTTP request data like user agent, IP, host, URL, country/continent from which request made, browser info, device/operating system/operating system version.

3. Mobile App Permissions (Google Play Store)

Depending on the features you use in our mobile application, we may request access to certain device permissions, such as:

• Camera & Storage/Photos: To allow you to capture and upload profile pictures, KYC documents, or service-related files.
• Location: To provide location-based services and verify service availability in your area.
• Notifications: To send important account updates, transactional alerts, and promotional notifications.

You can revoke these permissions at any time through your mobile device settings.

How Do We Use The Information Collected?

We will use your personal information for the following purposes:

• To provide you with quality service and security: To operate the App/Site, to perform our obligations to you, and to develop and improve our service. For example, we use personal information to verify your identity. We also use this information to establish and set up your account, verify or re-issue a password, maintain session logins securely, log your activity, enable your communications with other members, provide customer support, and contact you from time to time. The information helps us to develop and improve our services, to understand and analyse our performance as well as your preferences and performance, and to customize and personalize our service and enhance your experience (including by making service/Gig suggestions, ranking search results, etc.).
• To ensure marketplace integrity, prevent fraud, and maintain a safe and secure marketplace and services: For example, we use personal information to monitor, track, and prevent fraudulent activities and other inappropriate activities, monitor content integrity, conduct security investigations and risk assessments, verify or authenticate information provided by you, enforce our Terms of Service, and comply with applicable laws. We conduct certain behavioural analytics to achieve the above objectives and in limited cases, if we detect activity that we think poses a risk to the EXTRAEDGE MULTISERVICES PVT LTD. marketplace, other users, our community, or third parties, automated processes may restrict or limit your ability to use EXTRAEDGE MULTISERVICES PVT LTD. If you would like to challenge any such decision, please contact us.
• To contact you: As requested by you or as otherwise approved by you or permitted according to this Policy.
• To promote and advertise the App/Site, our services, and the EXTRAEDGE MULTISERVICES PVT LTD. marketplace: For example, we use the information collected from you for the purpose of sending direct marketing messages (as detailed below), to show you information that may be of interest to you, to organize and facilitate referral programs, contests, or other promotional activities or events.
• Direct Marketing: We use your personal information to send you direct marketing communications about our products, services, or promotions from EXTRAEDGE MULTISERVICES PVT LTD. that may be of interest to you or our related services. This may be via email, post, SMS, push notifications, telephone, or targeted online advertisements.

Data Security

We implement industry-standard technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. All sensitive data is transmitted over secure encrypted connections (HTTPS/TLS), and user authentication credentials (such as passwords) are stored strictly in encrypted/hashed format and are never human-readable.

How Long Do We Keep Personal Information? (Data Retention & Deletion)

We apply a general rule of keeping personal information only for as long as is required to fulfil the purpose for which it was collected. However, in some circumstances, we will retain your personal information for longer periods of time. We will retain personal information for the following purposes:

• As long as it is necessary and relevant for our operations, e.g. so that we have an accurate record of your dealings with us in the event of any complaints or challenge; and
• In relation to personal information from closed accounts to comply with applicable laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our App/Site terms, and take other actions as permitted by law.

Account & Data Deletion Request

In compliance with Google Play Store policies, you have the right to request the deletion of your account and associated personal data at any time. You can initiate an account deletion request directly within the App settings (if applicable) or by contacting us via email at support@yourdomain.com with the subject line "Account Deletion Request". Upon verification, we will delete your personal data unless retention is required by law for tax, accounting, or fraud-prevention purposes.

Cookies

We use cookies, mobile SDKs, and similar technologies (such as web beacons, pixels, tags, and scripts) to improve and personalize your experience, maintain your active login session across pages/screens, provide our services, analyze website/app performance, and for marketing purposes.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. EXTRAEDGE MULTISERVICES PVT LTD. does not knowingly collect any Personal Identifiable Information from children under the age of 13.

If you think that your child provided this kind of information on our App or website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us: